Support

WE'RE HERE TO HELP

 Support that moves with you. When you choose WOOJAY, you're not just getting a scooter — you're joining a community we genuinely care about. From the moment you join our waitlist to long after you're riding WOOJAY ONE, we're here to support you every step of the way. If you have questions before launch, our FAQ has quick answers to the most common ones. Once WOOJAY ONE is in your hands, our Service team will be ready to assist with anything you need, and warranty coverage will protect your investment so you can ride with confidence. We'll also provide a complete manual to help you get the most out of your scooter from day one. Whether it's a simple question or something more, reaching out is always easy — we're committed to making sure your experience with WOOJAY feels as thoughtful and effortless as the product itself.For More: support@woojayride.com
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24/7 SUPPORT

Our support team always ready for you to 7 days a week
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FREE SHIPPING

Free worldwide shipping on all area order above $100
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7 DAYS EASY RETURN

Product any fault within 7 days for an immediately exchange.
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QUALITY GUARANTEED

If your product aren't perfect, return them for a full refund

Quality You Can Trust

We take the time to get every detail right, so you can ride with confidence.

Built From Real Feedback

WOOJAY was shaped by real riders, testers, and everyday use — not assumptions.

Built From Real Feedback

Our team is here to help — before launch, during signup, and long after you're riding.