Shipping policy

Processing Time
Orders are processed within 1–3 business days of purchase confirmation.

Delivery Times
- International: 12–26 business days
- United States: 3–6 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or high demand periods.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.

Customs, Duties & Taxes
For international orders, any customs duties, import taxes, or fees are the responsibility of the customer and are non-refundable, even if the order is returned.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.

Questions?
Contact us at hello@woojayride.com for any shipping-related questions.